The United States Tennis Association, facing the same bleak financial landscape as fellow Grand Slam organizers, announced on Monday a comprehensive reorganization program that eliminated 110 jobs — reducing the national staff by about 20 percent — and that will result in the closure of the organization’s office in White Plains, New York.
At the same time, the USTA is trying to ensure that its flagship event, the US Open (scheduled to start Aug. 24), will be played, albeit without spectators and under strict protocols demanded by the COVID-19 pandemic.
In a statement, the USTA called the restructuring a “transformational plan” that better serves the not-for-profit organization’s mission to promote the growth of tennis, as well as protects the association from the long-range negative effects of the pandemic.
“We have an opportunity to reimagine the structure of the organization to better serve the tennis community in the United States,” Michael Dowse, USTA chief executive officer and executive director, said in a statement. “This new structure allows the USTA to be more agile and more cost effective.”
The USTA staff in White Plains and at the national campus in Orlando, Florida, were informed of the reorganization in a video call Monday morning. But about a week ago, the USTA sent offers of “voluntary departure” packages to scores of employees 50 years of age or older who had put in 15 years or more with the organization. According to sources at the USTA, those employees were offered 40 weeks of severance pay and health insurance over that period. Those who turned down the offer were not guaranteed that their positions would remain.
The reorganization had been in the works since 2018, when the USTA board of directors launched a process that ultimately produced a “Strategic Plan” that, according to Patrick Galbraith, USTA chairman of the board and president, said was “designed to bolster the organization’s mission and provide continuity of planning through 2026.” However, the implementation of that plan was sped up in the wake of the coronavirus pandemic.
Bowse was brought in to succeed Gordon Smith as the USTA CEO specifically to oversee this transition. The organization’s commitment to a $20 million relief package to help grass-roots and tennis-facility operators, along with anticipated losses from a COVID-compromised US Open, fueled the urgency of the shake-up.
As a result, the USTA identified more than $20 million in savings to be had by, among other things, reducing salaries at the management level, furloughing employees, and canceling the USTA annual and semi-annual meetings. The association also is eliminating select programs in marketing, player development and operations, and deferring all non-essential capital projects.
The USTA also made it clear that while streaming costs and helping stakeholders navigate the challenges created by the pandemic were top-of-the-list items, it also reiterated that the association’s commitment to the US Open and other USTA-produced events will remain at “a world-class level.”
The downsizing calls for a phased closing of its White Plains office, with the remaining staff relocating to a still undetermined location in New York. Some programs that will be reduced but not eliminated, like the player development unit that oversees the training of blue-chip prospects, will be folded into an expanded community tennis division that was hard-hit by the layoffs.
“Unfortunately, today represents a challenging day for many of the USTA family who have been negatively affected by the downsizing of the organization,” Bowse said.